п»їChapter 1: Overview of Electronic Business
Define the word E-commerce
Identify different categories of E-commerce
Clarify the characteristics of e-commerce
Describe the part of smart agent and software agent in web commerce environment Express the benefit of e-commerce to clients, society and business company Explain the technical and nontechnical limitation of ecommerce
1 . zero Definition of E-commerce
Definition of Commerce1: Commerce is the whole approach to an economic system that comprises an environment for business. The system includes legal, financial, political, interpersonal, cultural and technological devices that are functioning in any country.
Digital commerce or perhaps Ecommerce (short form EC) is the procedure for buying, providing, transferring, or exchanging products, services, and information electronically via Internet.
It can be described from the next perspectives:
Organization process. EC does organization electronically with just business process over electric networks. Support. EC is known as a tool that addresses the desire of governments, firms, buyers, and management to cut assistance costs whilst improving the caliber of customer service and increasing the velocity of services delivery. Learning. EC is usually an enabler of on the web training and education in schools, schools, and other agencies, including organization. Collaborative. EC is the construction for inter- and intra-organizational collaboration Community. EC provides a gathering place for community members to understand, transact, and collaborate.
2 . 0 Categories/Classifications of Internet commerce
(i) B2B (Business-to-Business)
Firms doing business with each other.
Examples: producers selling to suppliers, wholesalers supplying retailers Pricing is based on variety or order and is generally negotiable
(ii) B2C (Business-to-Consumer)
Businesses supplying the general public /individual shoppers (consumers) It is also known as e-tailing
Examples: online bookshop, online computer system shop, online travel agent. Consumers shop using electric catalogues supplied in e-commerce software and purchase the item or companies without individual interaction
(iii) C2B (Consumer-to-Business)
Consumers present products or services to organizations.
It is the opposite of B2C
Illustrations: online individual's defined job and pay up companies to bid. Priceline. com is actually a well-known organizer of C2B.
(iv) B2B2C (Business-to-Business-to-Consumer)
Businesses provide products or services to customer businesses which will provide the product or service to their consumers without adding any worth to that. Examples: wholesaler-to-retailer-to-consumer merchandising, just like airlines and travel models that provide travel and leisure services (airline tickets and hotel rooms) to organization partners (travel agencies), who have then sell off the services to customers.
(v) C2C (Consumer-to-Consumer)
Entails transactions among consumers.
Good examples: online public auction (e-Bay), on the net classifieds (Ad n Get), forums intended for selling and buying. It uses online payment system like PayPal where consumers can send and receive money online quickly. This type of online business is supposed to increase since it cuts out the cost of middleman.
(vi) I-commerce (location-based commerce) / Cellular Commerce
Entails transactions and activities conducted in a cellular environment generally using mobile devices. It is targeted to individuals in specific locations, at certain times. Hence, it is also referred to as location structured commerce. Examples: people employ cell phone to complete banking and orders on the web.
(vii) Intra-business Ecommerce
It includes all internal organizational activities that involve the exchange of goods, providers or info among various units and individuals because organization. Actions can range by selling corporate products to employees to online schooling and collaborative design initiatives. It is usually performed on intranets or business portals....